Take a focused approach
to business growth online
- Make informed decisions with relevant data
- Respond to opportunities quickly
- Innovate and engage your customer base
Put your customers first
With mobile devices to hand, customers get the answers they need to make the right purchase decision instantly. Putting yourself in the shoes of your customer and considering the questions they are asking during critical moments, will help focus your content. Ultimately it will also allow you to create a useful online experience.
TAKE THEIR WORD FOR IT
A well-established business with multiple locations in Dublin works with us to monitor and improve their online presence.
In 2017, their active loyal customer base helped show us that there was a significant appetite, particularly during the holiday period, for instant online printable gift vouchers.
We designed and developed a customised solution that allowed the business to offer customers printable vouchers on their existing website without them having to go to another site. Everything is then managed from a simple online dashboard.
Post-launch the feature was instantly popular driving 43% more voucher sales on the site than the same period the previous year. And by adding this simple new feature, it has saved the business paying commission fees for every transaction.
Retailer, UK & Ireland
A 150+-year-old retailer with multiple locations across UK & Ireland works with us to set online business objectives and refine their online presence.
After undergoing a major upgrade to their website we noticed that a key consumer entry point was not performing as well as it could. Following an in-depth analysis of online customer data, the client asked us to develop a stand-alone Facebook shop that would allow them to sell samples directly to their most active customer base.
This new feature has just launched and so far it has helped to provide customers with a great user experience cross-device but, more importantly, the business can now directly target engaged audiences with a follow-up post-purchase that leads to a higher price point conversion.
Communications Agency, Dublin
One of the longest established communications agencies in Dublin asked us to work with them to re-develop their website so that it placed a much stronger focus on their clients and the award-winning work that they have produced for them.
We completed an entire overhaul of the site in a very quick turn around which included introducing a responsive design where none had existed previously. This ultimately helped to lead to a 30% increase in traffic in its first year of launch.
The new site also helped to significantly improve their online presence from an SEO perspective with the new website now ranking on page one for all relevant terms.